Welcome to my world

Hi, I'm Shaheer J. Syed
Executive Management.

Business Transformation through applying Design Thinking Principles with Data, AI and Hybrid Cloud. Talk to me about AI, AI Governance, Data Harmonisation and Data Governance, Generative AI, AI Agents and Agentic Worksflows, AI Automation and Orchestration.

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About Me

Certified Digital Business Transformation Management Leader, Design Thinking Practitioner and Certified Leader in AI

To Transform Businesses through Data, AI and Hybrid Cloud; the Next Generation Leadership requires us to wear several Hats at the same time. I bring a solid 27+ Years Journey as a Professional in ICT Industry, with a rich set of Expertise and wide Line of Sight to execute on any challenges in your organisation. Afterall, no role today works within a defined boundary.

  • A Seasoned Entrepreneur, Passionate Leader, dedicated Coach & Mentor operating as a Change Catalyst for Business and Operation Transformation
  • A seasoned Professional within AI, Data, Hybrid Cloud, IoT and creation of various Digital & Value Add Services
  • A hands on Innovator, Certified Innovation Coach and Analytical Thinker with 18 Filed Patents
  • An experienced Product & Portfolio Transformation Leader with hands-on Business & Technical Expertise
  • A Certified Senior Executive managing Operations - people, Teams, Organisations focused on Efficiency, Performance & Delivery ; developing Highly motivated and high performing individuals and Teams.
  • A Seasoned Project & Program Manager with successful Medium to Large Scale Projects executions under the belt.
  • A Certified Business Architect, Sales, Marketing and Business Development Strategist ready to jump into Company & Business Transformation.
  • A Driven, Energetic, Multi-lingual, Multi-cultural, Social, Business focused individual ready to make a difference.

Expertise & Skillset For The Coming Decade

Next generation businesses aiming for digital transform requires a 360 degree business management & outlook

Business Management & Strategy
  • Certified Business Architect.
  • Certified Business Analyses & Strategy.
  • Certified Digital Business Transformation.
  • Business Plans Creation & Execution.
  • Investors & Board Stakeholder Management.
  • Investment/VC Investigations.
  • Experience in managing full P&L Business Ownership.
Technology Management
  • AI (Artificial Intelligence) covering Generative AI Technologies, Data Harmonization
  • IoT (Internet of Things) & IoT Value Add Services ; Eg . Smart Health Care.
  • Smart Home-Smart Cities
  • Cloud Platforms & aaS Models
  • Video Solutions , TV & Media Solutions
  • Telecommunications, 4G/LTE and 5G
  • Enterprise Solutions
  • LoRA, NB-IoT, Z wave, Zigbee, BLE
  • Industries Expertise : Telecommunications, Healthcare, Retail, Manufacturing & Supply, Banking, Public Sector.
Product & Portfolio Development
  • Strategic Product Management
  • Portfolio Management
  • Strategic Product Sourcing.
  • Product Life Cycle Management
  • Project / Program Office - Execution & Delivery
  • R&D Teams and Organisations Management
Sales, Business Development & Marketing
  • Sales & Business Development Strategies with Execution.
  • Directing Sales Teams.
  • Key Account Management.
  • Setting up Sales Pipelines & Converting Deals.
  • Experience in managing MUSD Pipelines.
  • Certified in Digital Marketing.
  • Market Research.
Operations & Organizations, Culture & Mindset
  • Certified Organisation Manager & Leader.
  • Transformation Managment & Change Management through Culture & Mindset
  • Organisation Strategist within Company, organisation & Teams.
  • Managing Medium to Large Scale Projects.
  • Setting up & Leading 200+ people organisations.
  • People Management & Direct reports.
  • Budget Planning & Forecasts
Innovation Management
  • Certified Innovation Coach.
  • Strategic Innovation Management towards Commercial Development & Delivery.
  • Patents & IPRs.
  • Submitted 45 Patent applications. 20 Filed Patents.

Professional Journey

1997 - Till Date

Senior Business Technology Leader

IBM (2021/08 - present)

Stockholm,Sweden | Nordics | EMEA

EMEA Lead - Business Technology Leaders (Feb 2023 - Present) | Senior Business Technology Leader (Jun 2022 - Present)

  • EMEA Lead for BTLs (Business Technology Leaders) | Europe, Middle East & Africa
  • IBM Client Engineering @ IBM NCEE (Northern, Central and Eastern Europe) focussed on Technology Sales Hybrid Cloud & AI | Cloud , Data and Al Strategy for Business Transformation | Business Development | Consulting & Advisory | Enterprise Design Thinking. Working with clients from various industries; mainly Retail,  Banking, Healthcare, IoT/Asset management and Telecommunications. We innovate, co-create & develop unique and bespoke Business Transformation Solutions through Hybrid Cloud, Data and AI strategies resulting in "Proof of Value" concepts that empower our customers to accelerate their Business Transformation Journeys

Senior Business Transformation Consultant (Aug 2021 to Jun 2022)

  • IBM Client Engineering @ IBM Nordics
  • Technology Sales Hybrid Cloud & AI | Cloud , Data and Al Strategy for Business Transformation | Business Development | Consulting & Advisory | Enterprise Design Thinking
  • We innovate, co-create & develop unique and bespoke Business Transformation Solutions through Hybrid Cloud, Data and AI strategies resulting in "Proof of Value" concepts that empower our customers to accelerate their Business Transformation Journeys.

Managing Director | Europe & Middle East Operations | Sales & Business Development

Blueshift Business Solutions Pvt. Ltd. (2020/11 - 2021/07)

Nordics | EU | Middle East

  • Reporting within Executive Board.
  • Key Accounts Management, Operations Management , Sales & Business Development for Europe (covering Nordics) & Middle East

Advisor to Executive Board | Digital Business Transformation Management

Blueshift Business Solutions Pvt. Ltd. (2020/04 - 2020/11)

Nordics | EU | Middle East

  • Reporting within Executive Board (Outside Director | Consultant).
  • Formulating & Driving Digital Business Transformation Strategies incl. Digital Marketing Strategy & Business Development Execution Strategy for Business Expansion within Nordics, EU and Middle East.
  • Key Account Management within Middle East & EU with 4 direct reports.
  • Operational Support to Board.
  • Instrumental for securing 2 Key Customer Account in Middle East
  • Driving Executive and Senior recruitments within Middle East for Key Account Ted Jacobs Engineering Group (www.tjeg.com).

Advisor to Executive Board | Director Business Development

Orahi India (2020/05 - 2021/07)

Nordics | EU

  • Reporting within Executive Board.
  • Advisory & Consulting on Business Development & Business Expansion within Nordics & EU for Orahi’s IoT Platform, Services and Solutions.
  • Setup of Credible Sales Pipeline within Nordics and EU.

Director - Products & Projects | Head of Business Operations | Business Development IoT Digital Services

Proove AB (2018/01 - 2020/07)

Nordics | EU

  • Reporting to Executive Board and CEO. Governing Business Transformation for Retail Management within Consumer Electronics and Smart Home/office Solutions (Current Business) & Setup of New Business Expansion Strategies & Execution for Next Gen IoT Digital Services.
  • Chair direct reports with full P&L management of Telldus operations. Spearhead diverse range of procedures & functions including Sales, Marketing, Project, Product, Sourcing/Supply and Commercial business model development. Developed and implemented strategic plans for new Vision, Business Development & Expansion. Governed overall sites operations across three regions, including Falkenberg and Lund in Sweden as well as Shanghai in China.

Co-Founder | Director - Digital Business Transformation | Advisory & Consulting

Naste Technologies CO. LTD (2017/01 -2017/12)

China | Asia Pacific

  • C level Exec Business & Technical Consulting & Advisory for strategizing Business Operations in accordance with new market requirements & governing New market trends analysis work. Medium to Large Scale Digital Transformation Projects.
  • Delivered end-to-end Executive Management and Business Consultation for Enterprise-wide projects within IoT Solutions covering Digital Value Add Services, IoT Segment(s) Use Case Development and IoT Cloud Platforms.
  • Provided high-level support in Key Account Management, contract negotiations, VC model development, M&A investigations.
  • Enabled MNCs to resolve IoT logistics challenges for their customers. Planned and devised strategy for entire execution, including hiring new employees and allocated teams to accomplish and deliver projects.
  • Assisted new start-ups with the organisation of manufacturing, Sourcing & Supply process.
  • Settled and closed three major deals, which resulted in augmenting annual revenue by $5M. Increased business portfolio for current market, while formulating trade and company transformation strategies for current market segments.

Director ASIA PACIFIC Sales & Business Development

Ericsson AB (2016/04 -2016/12)

China | Asia Pacific

  • Reporting in Asia Pacific Sales Organization. Increased sales revenue by $9M through the orchestration of sales and business development activities & initiatives across the entire APAC Region.
  • Steered overall phases of various services delivery, including Telecom, 4G/LTE, 5G, TV and Media Solutions, Media Delivery Networks, LTE Video Broadcasting, IoT Services and Solutions, Cloud Platforms, Digital Services within IoT and XaaS Cloud Commercial Modelling.
  • Implemented Account Management best practices within Asia Pacific region for C-Level Executive Accounts.
  • Attained two key break-in deals commercial contracts within 6 months. Boosted sales by 30%, while exceeding performance and business KPIs.

Director Product Management | Organizational Excellence

Ericsson AB (2014/04 -2016/04)

China | Asia Pacific

  • Reporting in Site Level Executive Team. Instrumental in Achieving Team Performance and Efficiency Increase by 45%, Speeding up Customer Engagements, and boosting Sales. Exceeding team targets for consecutive 2 years.
  • Standardised Product Management and Pre-sales team management with Direct Reports of eight Product Managers and four Pre-Sales Leads.
  • Established and defined team targets aimed at meeting and exceeding organisational goals.
  • Delivered training and mentoring sessions to teams for enhancing employee skillsets and operational efficiency
  • Contributed to Organisational and Operation Excellence by 25%. Exceeded Delivery on Time and Time to Market KPIs.
  • Nominated as Role-Model Employee and Manager for 2 years consecutively.

Director Innovation | New Business Development

Ericsson AB (2012/03 -2014/03)

China | Asia Pacific

  • Reporting in Site Level Executive Team. Instrumental in Achieving Team Performance and Efficiency by 45%, Speeding up Customer Engagements and exceeding team targets for consecutive 2 years.
  • Managed 15 Direct reports. Identified and developed new strategies, business opportunities, and advanced technologies to drive innovation and continuous business growth. Developed an effective innovation management process which resulted in improving idea evaluation and decision-making effectiveness by 35%, Investment for development of ideas increased by 25%, TTM for ideas to concepts effectiveness increased by 35%.
  • Demonstrated technology and business evolution in global events by presenting solutions of Video and Media, Cloud, IoT and M2M to customers. Developed top prioritised innovation ideas into a Demo for showcase, while conducting meetings with Scrum and Agile teams as well as leading 10 direct reports that covered seven multiple technology product regions.
  • Organised innovation awareness campaigns and workshops across the organisation aimed at engaging people into Innovation and change of mind-set
  • Established 80+ ideas and over 15 demos that demonstrated high innovation and business disruptive concepts presented by top Exec leaders in the Telco industry for Mobile World Congress, EU and CES across Asia Pacific and US region.
  • Contributed to surpassing sales target by 10% YoY through the development and implementation of innovative ideas to Commercial Delivery.

Head of Program | Pre-Sales & Business Development | Business Transformation

Ericsson AB (2010/12 -2012/03)

US | Latam | Asia Pacific

  • Reporting in Site Level Executive Team. Managed 10 direct reports. Defined M2M and IoT Strategy for Business Unit by ensuring alignment within Ericsson’s 10 regions (global) setup.
  • Headed Sales Task Force to manage commercial discussions and achieve contract signing. Provided end-to-end project management in Interoperability Tests (IODT) for LTE Broadcast and Verizon together with Qualcomm. Successfully conducted very first (in the world) LTE Broadcast transport in an LTE single frequency network.
  • Deployed Pre-sales and sales activities for Enterprise solution within APAC that exceeded Sales targets by 20% YoY.
  • Successfully gained major contract within Business Comm Solution within EU.
  • Increased sales funnel and customer engagements by 45%.

Senior Program Manager | Organisation Agile Transformation & Management

Ericsson AB (2005/01 -2010/03)

US | Latam | Asia Pacific

  • Reporting in Site Level Executive Team. Spearheaded Program Management & Project Coordination multi-site – Stockholm SWEDEN, Hong Kong, Shanghai CHINA.
  • Driver for Deutsche Telekom Office Connect Solution. Direct report 15. Organization size 180+
  • Driver for Multimedia Devices & Terminals Strategy for Mobile TV & Video Solution.
  • Project Management for the Mobile TV & Video Delivery “Escalation” Project to CSL Hong Kong
  • Received “Reward for Outstanding Performance 2009 for Tactical Marketing & Sales Support for Winning Deutsche Telekom deal Business Comm deal and Closing Escalation Project in Hong Kong exceeding expectations.

Senior Technology Management & Test Administration

Ericsson AB (1999/09 -2004/12)

US | Latam | Asia Pacific

  • Administered overall aspects system and solution design, deployment/upgrade/expansion Strategies, hardware platforms and roadmaps, system dimensioning and 3PP management.
  • Steered Solution Design for various customers, including DST Brunei, Partner Israel, CSL Hong Kong, Videotron Canada, AMX, Pelefone Israel, Simmin Iceland, Vodafone Global, Vodafone Spain and UK, Orange, O2 Ireland, Softbank Japan, Telefonica, Telia, and Morocco Telecom.

Senior Systems Analyst

Alcatel(Nokia) (1997/08 -1999/09)

India | France

  • System and Solution Architecture, Development -ETSI V5.2 Bearer Channel Connection, Control Protocols for Alcatel’s E10B Mobile Switching Platform.
  • Design of Duplex E10B features .Integration Testing for V5.2 E10B Switch.
  • Foreign Assignment System Development in France for 8 months.

Education & Certifications

Languages

Fluent / Native Proficiency

English
Swedish
Hindi

Beginner

Mandarin
Turkish
Qualifications & Certifications
Personal Growth , CBT & Growth Mindset Transformation Coach

Transformation Academy INC., USA

2020
Digital Business Transformation Management / Coach

CXO Transform

2020
Executive Master of Business Administration (EMBA)

Specializations in Strategic & Consulting Management

NIBM, India

2020
Artificial Intelligence & Machine Learning for Business Leaders

India

2019
EQF Level 5, Professional Diploma in Digital Marketing

Shaw Academy, Ireland

2019
Diploma in Financial Trading & Investment | Diploma in Cryptocurrency

Academy of Financial Trading, Ireland

2019
Diploma Sales Excellence. Subject Matter Expert

Ericsson Academy, Sweden

2016
Certified Innovation Coach

Amplify Scandinavia

2014
Brand Management Certification | Region North East Asia Brand Ambassador

Ericsson Academy, Sweden

2013-2014
Certified Business Architect for Business Transformation

Cordial, Sweden

2012
Certified Leadership & Organisation Management

Ericsson Academy, Sweden

2010
Certified Product Management & Portfolio Management

Ericsson Academy, Sweden

2009-2010
Leadership Assessments

Personal Decision International | Korn Ferry, Sweden

2009
Service Oriented Architectures (SOA) & XML Web Services

Learning Tree International, Sweden

2005-2006
Bachelors in Technology (B.Tech), Major in Electronics & Communications.

Thesis on Artificial Intelligence (ANI) & Artificial Neural Networks (ANN)

JMI University, Delhi, India

1993-1997
Diploma in End User Computing, 1st Computers

Delhi, India

1995-1996

Awards

Outstanding Performance Award

2009: For Innovation, Winning one of the Key Deal & Driving R&D to a Radical Mindset change.

Nominated as one of the high performing employees

RADICAL Award

2010: For pushing the limits towards Radical Business Development, Agile Delivery and setting a new Standard in Customer Management.

Nominee : Inventor of the Year Award

2014: For Innovation Management and submitting 45 patents Applications. Nominated as one of the role model Employees in Ericsson China.

Publications

THE HARMONYA CHRONICLES
Book 01 Of Alaya the Brave | Stories from the Enchanted Valley of Kidonya

Kidonya Valley is enchanted by magic. Its the place where magic runs strongest because it is the birthplace of many magical creatures, beings and mysterious objects . Its a place where many legends were born and gave wonderful gifts to Harmonya. So, lets begin our journey from Kidonya and let's start from the early times of one of the Legendary warriors; where she is still a small girl growing up unaware of the legends which are awakening as part of her journey and becoming real as her destiny starts to take shape.

Check the entire series here, buy from the LINK below or For More Information, please connect at services@shaheerjsyed.com 

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THE HARMONYA CHRONICLES
Book 02 of Alaya the Brave | The War of the Gods

The Adventure continues as Alaya the Brave travels with Master Laoshi to prepare and meet her destiny. Who is Storm bringer? Why is she being sought and called to prepare? What is her destiny calling her to? What about Daniyal and his discovery of magic? Answers to these and several more questions are found in Book 02 as we follow our brave heroes into a maze of magic and enchanted places. Along this journey, they will meet new and old friends, discover hidden secrets and understand what their destinies have in store for them.The Adventure continues! Lets dive into Book 02 and learn more!

Check the entire series here, buy from the LINK below or For More Information, please connect at services@shaheerjsyed.com 

Link

THE HARMONYA CHRONICLES
Book 03 of Alaya The Storm Bringer | The Fellowship of the Seven

The Adventure continues from Book 02 onward, as Storm bringer and Aetherion travel to the mysterious realms of Hidama where the Kingdom of the Fire dragons thrive and where a battalion of warriors wait impatiently for battle. The evil God Malakar readies his army for the first battle in hope to break the resolve of the Dragon warriors, while the other five Dragon warriors awaken to one again form the Fellowship of the Seven Dragon Warriors. Will they be ready in time?  Will Malakar win the first battle against Harmonya; as he creates a secret weapon that could prove lethal to the United Fellowship? The plot thickens as strategies, tactics and battles are planned and fought; the century old war rising again beckoning every warrior to chose a side.

Check the entire series here, buy from the LINK below or For More Information, please connect at services@shaheerjsyed.com 

 

Link

THE HARMONYA CHRONICLES
Book 01 of Alaya the Brave ILLUSTRATED VERSION

BOOK 01 OF ALAYA THE BRAVE |  Stories from the Enchanted Valley of Kidonya

THIS IS A FULL ILLUSTRATED VERSION OF BOOK 01. THE HARMONYA CHRONICLES TELLS THE STORY OF SEVEN EXTRAORDINARY WARRIORS AS THEY BATTLE AN ANCIENT EVIL TOGETHER. THE CHRONICLES HAVE A SERIES OF BOOKS COVERING THEIR AMAZING JOURNEYS, ADVENTURES AND EVEN MISADVENTURES THROUGH MAGICAL PLACES, ENCHANTED LANDS AND WITH MAGICAL CREATURES.STAY TUNED FOR MORE BOOKS.

Check the entire series here, buy from the LINK below or For More Information, please connect at services@shaheerjsyed.com 

 

Link

THE HARMONYA CHRONICLES
Colouring book for Kids Age 4 and above

Alyna The Unicorn and its Magical friends: Colouring Book with a Magical Story

Alyna is a magical Unicorn! In this book she brings many magical friends with her to meet you from the enchanted land of Harmonya!

Buy directly from AMAZON by clicking the LINK Below or For More Information on buying, please connect at services@shaheerjsyed.com  

Link

SONGS OF THE DAMNED
A collection of unsung Songs waiting for the Music

A collection of unsung songs that were written over a period of 10 years. They reflect a deep sense of loss, human pain and the challenges one faces in the life. Personally, each song reflects a phase of life. It tells a story of a soul passing through the innumereble tests that it is put through time; again and again, one after the other. The pain mounts on top of each passing as the souls yearns to become free of the burden. These songs are incomplete. There a time for everything; so these songs wait for their time.

Buy directly from AMAZON by clicking the LINK Below or For More Information on buying, please connect at services@shaheerjsyed.com 

 

Link

A STORY CALLED LIFE
Collection of Short stories and poems from a Naïve wondering, free spirited traveler

A collection of stories and poems inspired by life events. Stories that may be simple but reflect a great deal of human emotions and vastness of them... most importantly, what we all are looking for to get a confirmation that we are not alone.. as every night is followed by day, so every sorrow is followed by happiness.. and so every pain leads the way to joy. 

Buy directly from AMAZON by clicking the LINK Below or For More Information on buying, please connect at services@shaheerjsyed.com

Link

THE COGNITIVE LEARNING SERIES
For Kids Age 4 -8

 01. THE COGNITIVE LEARNING GUIDE : 6-in-1 Book of Alphabets, Numbers, Shapes, Animals, Objects & Colours

If you are looking for a Perfect Guides, handbooks, exercise and colouring books with cognitive learning patterns for your kids, then look no further! This series of books are all you need to keep your kids engaged and busy for hours - learning! Perfect Additions for Schools, tutors and parents to keep kids engaged for hours! 

Buy directly from AMAZON by clicking the LINK Below or For More Information on buying, please connect at services@shaheerjsyed.com

 

Link

THE COGNITIVE LEARNING SERIES
For Kids Age -8

 02. THE COGNITIVE EXERCISE BOOK : 6-in-1 Book of Alphabets, Numbers, Shapes, Animals, Objects & Colours

If you are looking for a Perfect Guides, handbooks, exercise and colouring books with cognitive learning patterns for your kids, then look no further! This series of books are all you need to keep your kids engaged and busy for hours - learning! Perfect Additions for Schools, tutors and parents to keep kids engaged for hours!  Buy directly from AMAZON by clicking the LINK Below or For More Information on buying, please connect at services@shaheerjsyed.com

Link

THE COGNITIVE LEARNING SERIES
For Kids Age 4-8

 03. THE COGNITIVE COLOURING GUIDE : 6-in-1 Book of Alphabets, Numbers, Shapes, Animals, Objects & Colours

If you are looking for a Perfect Guides, handbooks, exercise and colouring books with cognitive learning patterns for your kids, then look no further! This series of books are all you need to keep your kids engaged and busy for hours - learning! Perfect Additions for Schools, tutors and parents to keep kids engaged for hours!  Buy directly from AMAZON by clicking the LINK Below or For More Information on buying, please connect at services@shaheerjsyed.com

Link

THE COGNITIVE LEARNING SERIES
For Kids Age 4-8

04. THE COMPLETE (3-1)LEARNING GUIDE, EXERCISE & COLOURING BOOK : 6-in-1 Book of Alphabets, Numbers, Shapes, Animals, Objects & Colours

If you are looking for a Perfect Guides, handbooks, exercise and colouring books with cognitive learning patterns for your kids, then look no further! This series of books are all you need to keep your kids engaged and busy for hours - learning! Perfect Additions for Schools, tutors and parents to keep kids engaged for hours!  Buy directly from AMAZON by clicking the LINK Below or For More Information on buying, please connect at services@shaheerjsyed.com

 

Link

A Few of The Testimonials & Recommendations

Received through my professional journey. For more, please see my LinkedIn profile

Testimonial-image
Balbir Kaur

Student

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At this School, our mission is to balance a rigorous comprehensive college preparatory curriculum with healthy social and emotional development

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Denis Richie

Student

tester
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At this School, our mission is to balance a rigorous comprehensive college preparatory curriculum with healthy social and emotional development

Testimonial-image
Balbir Kaur

Student

test
Filled starFilled starFilled starFilled starEmpty star

At this School, our mission is to balance a rigorous comprehensive college preparatory curriculum with healthy social and emotional development

Contact

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SHAHEER J. SYED

EXECUTIVE MANAGEMENT | GENERAL MANAGEMENT | DIGITAL BUSINESS TRANSFORMATION |
CONSULTING & ADVISORY