About Me
To Transform Businesses towards Digital & IoT; the Next Generation Leadership requires us to wear several Hats at the same time...
A 27+ Years Journey as a Professional in ICT Industry - who offers a rich set of Expertise and wide Line of Sight to execute on any challenges in your organisation. Afterall, no role today works within a defined boundary.
- Certified Digital Business Transformation Management Leader
- A Seasoned Entrepreneur, Passionate Leader, dedicated Coach & Mentor
- A Change Catalyst for Business and Operation Transformation
- A seasoned IoT Professional within Digital & Value Add Services
- A hands on Innovator, Certified Innovation Coach and Analytical Thinker with 18 Filed Patents
- An experienced Product & Portfolio Transformation Leader with hands-on Business & Technical Expertise
- A Certified Senior Executive managing Operations - people, Teams, Organisations focused on Efficiency, Performance & Delivery ; developing Highly motivated and high performing individuals and Teams.
- A Seasoned Project & Program Manager with successful Medium to Large Scale Projects executions under the belt.
- A Certified Business Architect, Sales, Marketing and Business Development Strategist ready to jump into Company & Business Transformation.
A Driven, Energetic, Multi-lingual, Multi-cultural, Social, Business focused individual ready to make a difference.
Expertise & Skillset For The Coming Decade
Next generation businesses aiming for digital transform requires a 360 degree business management & outlook
Business Management & Strategy
- Certified Business Architect.
- Certified Business Analyses & Strategy.
- Certified Digital Business Transformation.
- Business Plans Creation & Execution.
- Investors & Board Stakeholder Management.
- Investment/VC Investigations.
- Experience in managing full P&L Business Ownership.
Technology Management
- AI (Artificial Intelligence) covering Generative AI Technologies, Data Harmonization
- IoT (Internet of Things) & IoT Value Add Services ; Eg . Smart Health Care.
- Smart Home-Smart Cities
- Cloud Platforms & aaS Models
- Video Solutions , TV & Media Solutions
- Telecommunications, 4G/LTE and 5G
- Enterprise Solutions
- LoRA, NB-IoT, Z wave, Zigbee, BLE
- Industries Expertise : Telecommunications, Healthcare, Retail, Manufacturing & Supply, Banking, Public Sector.
Product & Portfolio Development
- Strategic Product Management
- Portfolio Management
- Strategic Product Sourcing.
- Product Life Cycle Management
- Project / Program Office - Execution & Delivery
- R&D Teams and Organisations Management
Sales, Business Development & Marketing
- Sales & Business Development Strategies with Execution.
- Directing Sales Teams.
- Key Account Management.
- Setting up Sales Pipelines & Converting Deals.
- Experience in managing MUSD Pipelines.
- Certified in Digital Marketing.
- Market Research.
Operations & Organizations, Culture & Mindset
- Certified Organisation Manager & Leader.
- Transformation Managment & Change Management through Culture & Mindset
- Organisation Strategist within Company, organisation & Teams.
- Managing Medium to Large Scale Projects.
- Setting up & Leading 200+ people organisations.
- People Management & Direct reports.
- Budget Planning & Forecasts
Innovation Management
- Certified Innovation Coach.
- Strategic Innovation Management towards Commercial Development & Delivery.
- Patents & IPRs.
- Submitted 45 Patent applications. 20 Filed Patents.
Professional Journey
Senior Business Technology Leader
IBM (2021/08 - present)Stockholm,Sweden | Nordics | EMEA
EMEA Lead - Business Technology Leaders
- Feb 2023 - Present
- EMEA Lead for BTLs (Business Technology Leaders) | Europe, Middle East & AfricaEMEA Lead for BTLs (Business Technology Leaders) | Europe, Middle East & Africa
Senior Business Technology Leader
- Jun 2022 - Present
- IBM Client Engineering @ IBM NCEE (Northern, Central and Eastern Europe)
- Technology Sales Hybrid Cloud & AI | Cloud , Data and Al Strategy for Business Transformation | Business Development | Consulting & Advisory | Enterprise Design Thinking
- Working with clients from various industries; mainly Retail, Banking, Healthcare, IoT/Asset management and Telecommunications.
- We innovate, co-create & develop unique and bespoke Business Transformation Solutions through Hybrid Cloud, Data and AI strategies resulting in "Proof of Value" concepts that empower our customers to accelerate their Business Transformation Journeys
Senior Business Transformation Consultant
- Aug 2021 to Jun 2022
- IBM Client Engineering @ IBM Nordics
- Technology Sales Hybrid Cloud & AI | Cloud , Data and Al Strategy for Business Transformation | Business Development | Consulting & Advisory | Enterprise Design Thinking
- We innovate, co-create & develop unique and bespoke Business Transformation Solutions through Hybrid Cloud, Data and AI strategies resulting in "Proof of Value" concepts that empower our customers to accelerate their Business Transformation Journeys.
Managing Director | Europe & Middle East Operations | Sales & Business Development
Blueshift Business Solutions Pvt. Ltd. (2020/11 - 2021/07)Nordics | EU | Middle East
- Reporting within Executive Board.
- Key Accounts Management, Operations Management , Sales & Business Development for Europe (covering Nordics) & Middle East
Advisor to Executive Board | Digital Business Transformation Management
Blueshift Business Solutions Pvt. Ltd. (2020/04 - 2020/11)Nordics | EU | Middle East
- Reporting within Executive Board (Outside Director | Consultant).
- Formulating & Driving Digital Business Transformation Strategies incl. Digital Marketing Strategy & Business Development Execution Strategy for Business Expansion within Nordics, EU and Middle East.
- Key Account Management within Middle East & EU with 4 direct reports.
- Operational Support to Board.
- Instrumental for securing 2 Key Customer Account in Middle East
- Driving Executive and Senior recruitments within Middle East for Key Account Ted Jacobs Engineering Group (www.tjeg.com).
Advisor to Executive Board | Director Business Development
Orahi India (2020/05 - 2021/07)Nordics | EU
- Reporting within Executive Board.
- Advisory & Consulting on Business Development & Business Expansion within Nordics & EU for Orahi’s IoT Platform, Services and Solutions.
- Setup of Credible Sales Pipeline within Nordics and EU.
Director - Products & Projects | Head of Business Operations | Business Development IoT Digital Services
Proove AB (2018/01 - 2020/07)Nordics | EU
- Reporting to Executive Board and CEO. Governing Business Transformation for Retail Management within Consumer Electronics and Smart Home/office Solutions (Current Business) & Setup of New Business Expansion Strategies & Execution for Next Gen IoT Digital Services.
- Chair direct reports with full P&L management of Telldus operations. Spearhead diverse range of procedures & functions including Sales, Marketing, Project, Product, Sourcing/Supply and Commercial business model development. Developed and implemented strategic plans for new Vision, Business Development & Expansion. Governed overall sites operations across three regions, including Falkenberg and Lund in Sweden as well as Shanghai in China.
Co-Founder | Director - Digital Business Transformation | Advisory & Consulting
Naste Technologies CO. LTD (2017/01 -2017/12)China | Asia Pacific
- C level Exec Business & Technical Consulting & Advisory for strategizing Business Operations in accordance with new market requirements & governing New market trends analysis work. Medium to Large Scale Digital Transformation Projects.
- Delivered end-to-end Executive Management and Business Consultation for Enterprise-wide projects within IoT Solutions covering Digital Value Add Services, IoT Segment(s) Use Case Development and IoT Cloud Platforms.
- Provided high-level support in Key Account Management, contract negotiations, VC model development, M&A investigations.
- Enabled MNCs to resolve IoT logistics challenges for their customers. Planned and devised strategy for entire execution, including hiring new employees and allocated teams to accomplish and deliver projects.
- Assisted new start-ups with the organisation of manufacturing, Sourcing & Supply process.
- Settled and closed three major deals, which resulted in augmenting annual revenue by $5M. Increased business portfolio for current market, while formulating trade and company transformation strategies for current market segments.
Director ASIA PACIFIC Sales & Business Development
Ericsson AB (2016/04 -2016/12)China | Asia Pacific
- Reporting in Asia Pacific Sales Organization. Increased sales revenue by $9M through the orchestration of sales and business development activities & initiatives across the entire APAC Region.
- Steered overall phases of various services delivery, including Telecom, 4G/LTE, 5G, TV and Media Solutions, Media Delivery Networks, LTE Video Broadcasting, IoT Services and Solutions, Cloud Platforms, Digital Services within IoT and XaaS Cloud Commercial Modelling.
- Implemented Account Management best practices within Asia Pacific region for C-Level Executive Accounts.
- Attained two key break-in deals commercial contracts within 6 months. Boosted sales by 30%, while exceeding performance and business KPIs.
Director Product Management | Organizational Excellence
Ericsson AB (2014/04 -2016/04)China | Asia Pacific
- Reporting in Site Level Executive Team. Instrumental in Achieving Team Performance and Efficiency Increase by 45%, Speeding up Customer Engagements, and boosting Sales. Exceeding team targets for consecutive 2 years.
- Standardised Product Management and Pre-sales team management with Direct Reports of eight Product Managers and four Pre-Sales Leads.
- Established and defined team targets aimed at meeting and exceeding organisational goals.
- Delivered training and mentoring sessions to teams for enhancing employee skillsets and operational efficiency
- Contributed to Organisational and Operation Excellence by 25%. Exceeded Delivery on Time and Time to Market KPIs.
- Nominated as Role-Model Employee and Manager for 2 years consecutively.
Director Innovation | New Business Development
Ericsson AB (2012/03 -2014/03)China | Asia Pacific
- Reporting in Site Level Executive Team. Instrumental in Achieving Team Performance and Efficiency by 45%, Speeding up Customer Engagements and exceeding team targets for consecutive 2 years.
- Managed 15 Direct reports. Identified and developed new strategies, business opportunities, and advanced technologies to drive innovation and continuous business growth. Developed an effective innovation management process which resulted in improving idea evaluation and decision-making effectiveness by 35%, Investment for development of ideas increased by 25%, TTM for ideas to concepts effectiveness increased by 35%.
- Demonstrated technology and business evolution in global events by presenting solutions of Video and Media, Cloud, IoT and M2M to customers. Developed top prioritised innovation ideas into a Demo for showcase, while conducting meetings with Scrum and Agile teams as well as leading 10 direct reports that covered seven multiple technology product regions.
- Organised innovation awareness campaigns and workshops across the organisation aimed at engaging people into Innovation and change of mind-set
- Established 80+ ideas and over 15 demos that demonstrated high innovation and business disruptive concepts presented by top Exec leaders in the Telco industry for Mobile World Congress, EU and CES across Asia Pacific and US region.
- Contributed to surpassing sales target by 10% YoY through the development and implementation of innovative ideas to Commercial Delivery.
Head of Program | Pre-Sales & Business Development | Business Transformation
Ericsson AB (2010/12 -2012/03)US | Latam | Asia Pacific
- Reporting in Site Level Executive Team. Managed 10 direct reports. Defined M2M and IoT Strategy for Business Unit by ensuring alignment within Ericsson’s 10 regions (global) setup.
- Headed Sales Task Force to manage commercial discussions and achieve contract signing. Provided end-to-end project management in Interoperability Tests (IODT) for LTE Broadcast and Verizon together with Qualcomm. Successfully conducted very first (in the world) LTE Broadcast transport in an LTE single frequency network.
- Deployed Pre-sales and sales activities for Enterprise solution within APAC that exceeded Sales targets by 20% YoY.
- Successfully gained major contract within Business Comm Solution within EU.
- Increased sales funnel and customer engagements by 45%.
Senior Program Manager | Organisation Agile Transformation & Management
Ericsson AB (2005/01 -2010/03)US | Latam | Asia Pacific
- Reporting in Site Level Executive Team. Spearheaded Program Management & Project Coordination multi-site – Stockholm SWEDEN, Hong Kong, Shanghai CHINA.
- Driver for Deutsche Telekom Office Connect Solution. Direct report 15. Organization size 180+
- Driver for Multimedia Devices & Terminals Strategy for Mobile TV & Video Solution.
- Project Management for the Mobile TV & Video Delivery “Escalation” Project to CSL Hong Kong
- Received “Reward for Outstanding Performance 2009 for Tactical Marketing & Sales Support for Winning Deutsche Telekom deal Business Comm deal and Closing Escalation Project in Hong Kong exceeding expectations.
Senior Technology Management & Test Administration
Ericsson AB (1999/09 -2004/12)US | Latam | Asia Pacific
- Administered overall aspects system and solution design, deployment/upgrade/expansion Strategies, hardware platforms and roadmaps, system dimensioning and 3PP management.
- Steered Solution Design for various customers, including DST Brunei, Partner Israel, CSL Hong Kong, Videotron Canada, AMX, Pelefone Israel, Simmin Iceland, Vodafone Global, Vodafone Spain and UK, Orange, O2 Ireland, Softbank Japan, Telefonica, Telia, and Morocco Telecom.
Senior Systems Analyst
Alcatel(Nokia) (1997/08 -1999/09)India | France
- System and Solution Architecture, Development -ETSI V5.2 Bearer Channel Connection, Control Protocols for Alcatel’s E10B Mobile Switching Platform.
- Design of Duplex E10B features .Integration Testing for V5.2 E10B Switch.
- Foreign Assignment System Development in France for 8 months.
Education & Certifications
Languages
Fluent / Native Proficiency
Beginner
Qualifications & Certifications
Transformation Academy INC., USA
CXO Transform
Specializations in Strategic & Consulting Management
NIBM, India
India
Shaw Academy, Ireland
Academy of Financial Trading, Ireland
Ericsson Academy, Sweden
Amplify Scandinavia
Ericsson Academy, Sweden
Cordial, Sweden
Ericsson Academy, Sweden
Ericsson Academy, Sweden
Personal Decision International | Korn Ferry, Sweden
Learning Tree International, Sweden
Thesis on Artificial Intelligence (ANI) & Artificial Neural Networks (ANN)
JMI University, Delhi, India
Delhi, India
Awards
Outstanding Performance Award
2009: For Innovation, Winning one of the Key Deal & Driving R&D to a Radical Mindset change.
Nominated as one of the high performing employees
RADICAL Award
2010: For pushing the limits towards Radical Business Development, Agile Delivery and setting a new Standard in Customer Management.
Nominee : Inventor of the Year Award
2014: For Innovation Management and submitting 45 patents Applications. Nominated as one of the role model Employees in Ericsson China.
Publications
Article
Article
Filed Patents
A Few of The Testimonials & Recommendations
Received through my professional journey. For more, please see my LinkedIn profile
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testAt this School, our mission is to balance a rigorous comprehensive college preparatory curriculum with healthy social and emotional development
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testerAt this School, our mission is to balance a rigorous comprehensive college preparatory curriculum with healthy social and emotional development
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testAt this School, our mission is to balance a rigorous comprehensive college preparatory curriculum with healthy social and emotional development
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SHAHEER J. SYED
EXECUTIVE MANAGEMENT | GENERAL MANAGEMENT | DIGITAL BUSINESS TRANSFORMATION |CONSULTING & ADVISORY